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System Integration and Maintenance Support

Melat designs, integrates and maintains VSAT and IT networks throughout Afghanistan.

Our expertise in satellite and IP networking provides the most efficient use of bandwidth design possible, while our best-of-breed approach to design ensures robust, reliable operation.

Melat can provide a site survey, installation and commissioning of all VSAT terminals

Our cost effective network will enable you to provide high speed internet services to your organization.

Our Installation service is provided by highly trained technicians that can be deployed throughout Afghanistan. Each has passed VSAT certification-training courses and has been individually interviewed and background-checked prior to becoming a certified Melat technician.

A Melat manager will oversees installation of remote network sites and takes full responsibility for implementation, administration and performance. Melat furnishes all necessary labor, equipment and materials, and demonstrates successful operation to the customer’s on-site representative before completing work. For systems installed by Melat , complete documentation will be provided, along with our commitment to successful service.

Our value added support

Quality of Service:

We take our customer’s Internet needs seriously. We do not over subscribe any service, which can impact the QoS to other customers. Instead we give each service a fixed CIR for dedicated services so that the bandwidth is available when you need it the most during peak demand. We do not overbook our satellite links nor do we overbook Internet bandwidth at the teleport.

IP Address Allocation:

Melat will allocate IP addresses as required, the first 2 free of charge. Due to an international shortage of IP numbers, justification is required to provide more IP addresses. Melat may also suggest renumbering or some form of Network Address Translation (NAT).

Guaranteed Service Availability:

Remote terminal equipment is selected and aligned to insure a Bit Error Rate (BER) of 10-8 or better under clear sky conditions. MELAT will insure that the overall link availability due other natural occurring events shall not be less than 99.0% with BER no less then 10-6.

Network Design & System Engineering:

The Melat team of highly qualified satellite and IT experts design, test and configure a network prior to deployment. Satellite links are subject to an extensive link budget analysis to make certain each location has the proper equipment to ensure link availability of 99.5% or greater.


Melat can provide a site survey, installation and commissioning of all VSAT terminals.